Please use uppercase for your submissions.

Ensure you spell-check and verify the accuracy of your ticket.

If you have parking or toll receipts, send an image or PDF on WhatsApp to the dispatch thread associated with the PO provided on the assignment date,

or email the copy to:

contact@prisma-international-corporation.com

and write the PO in the subject line.

Accurate invoices and submitted tickets are processed on the 20th of each month for the previous month, and it can take up to 3 additional days for the direct deposit to appear in your bank account.

Checks will be mailed (if you do not have direct deposit) when the staff is present post-pandemic at our main office in Raleigh, NC.

We do not guarantee delivery dates by USPS. We encourage you to sign up for direct deposit. We pay via ADP.

Tickets not submitted at all or tickets submitted incorrectly will not be paid until the correct submission is sent.

You will receive feedback on changes needed, if any.

Double-check your work to prevent delays in processing and billing the clients.

Thank you for your service.

1. Use UPPERCASE for all ticket submissions.
2. Double-check spelling and accuracy.
3. Incorrect invoices will not be paid until corrected.
4. A Purchase Order (PO) will be provided on the assignment date via WhatsApp.
5. Send parking &/or toll itemized receipts to the WhatsApp group chat for each PO assigned.
6. Invoices will be paid on the 20th of each month for the prior month’s work. On the 22nd, if there is a holiday over the weekend.
7. Allow 2 days for the amount to reflect in your bank account for direct deposit (ADP).
8. Payroll checks are mailed from our office via USPS. No tracking numbers are issued.
9. Invoice corrections are required before your payment is processed (if errors are found).
10. Missing invoices will not be paid until submitted.
11. Your invoice must match the texts "1", "2", "3", and "4" sent to Dispatch for the workflow of your PO#, as follows. Only text the number.

Text "1" Interpreter - On route notification

Text "2" Interpreter - Actual arrival time (interpreter checks in at front desk)

Text "3" Interpreter - Actual start time (client check-in/troubleshooting)

Text "4" Interpreter - Actual end time (appointment ended/formal release)

All invoices are paid on the 20th of each recurring month, for the previous month.